Refund & Cancellation Policy

Refund & Cancellation Policy
At Kayden Foods Pvt. Ltd., we are committed to providing high-quality products and ensuring customer satisfaction. If you need to cancel an order or request a refund, please review our policy below:

Cancellation Policy
Order Cancellation by Customer:

You may cancel your order before it has been dispatched. To cancel, please contact our customer service at mundalia.sk@gmail.com or call us at +91 9000985300.
Once your order has been shipped, cancellation will no longer be possible.
Order Cancellation by Kayden Foods:

We reserve the right to cancel orders due to issues like product unavailability or pricing errors. If we cancel your order, you will receive a full refund.
Refund Policy
Eligibility for Refunds:

Refunds are available for products that arrive damaged or defective. To qualify for a refund, you must contact us within 7 days of receiving your order, providing evidence of the issue (such as photos).
Non-Refundable Items:

We cannot issue refunds for products that have been opened, used, or are not in their original packaging. This includes all perishable items.
Refund Process:

Approved refunds will be processed to your original payment method within 7-10 business days. If you do not receive your refund within this timeframe, please contact us for assistance.
Return Shipping Costs
We will cover the return shipping costs for items that are damaged or defective. For cancellations initiated after shipment, the customer is responsible for return shipping.
Modifications
If you wish to modify your order, please do so before it is dispatched. Changes cannot be made once the product has been shipped.
Contact Us
For any inquiries regarding our Refund & Cancellation Policy, please reach out to us:

Kayden Foods Pvt. Ltd.
Email: mundalia.sk@gmail.com
Phone: +91 9000985300